This Privacy Policy describes how AppMind Ltd. ("we", "us", or "our") collects, uses, and discloses your information in connection with your use of our mobile application, Habesha Hub UK (the "Service").
1. Information We Collect
We may collect several types of information from and about users of our Service, including:
- Personal Data: When you create an account, we may collect your name, email address, and password.
- User-Generated Content: We collect information you provide when you use the Service, such as posts you make in the community forum or images you upload for translation.
- Usage Data: We may automatically collect information about your device and how you interact with our Service, such as your IP address, device type, and actions taken within the app.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service.
- Manage your account and provide you with customer support.
- Moderate content to ensure a safe community environment.
- Process and translate documents as requested.
- Communicate with you about your account or our Service.
- Monitor and analyze usage and trends to improve user experience.
3. Disclosure of Your Information
We do not sell your personal data. We may disclose information that we collect as follows:
- With Third-Party Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting (Firebase) and AI model providers (Google). These providers are contractually obligated to protect your data.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Content Moderation: Content submitted to the community forum may be processed by an automated AI service to check for harmful content.
4. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Uploaded images for the AI Translator feature are processed for text extraction and are not stored on our servers long-term.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us by email at support@appmind.tech.